PRIVACY POLICY FOR DELI KITCHENWARE

Thank you for your interest in Deli Kitchenware! We deeply value and respect your privacy. Our utmost priority is to maintain transparency regarding the data we collect from you and how it is utilized and shared. This Privacy Policy for Deli Kitchenware aims to outline the procedures and policies we follow to collect, share, disclose, and safeguard your Personal Information when you visit our website and make purchases from us. Throughout this Privacy Policy, the term "Deli Kitchenware" refers to Deli Kitchenware, Deli&Co., and our parent company, Deli Ventures LLC.

We want to make it clear that we do not receive any monetary compensation for the data we receive from you. However, we may share your data with trusted third-party service providers to facilitate your product purchases, gain insights into our customer base, and assess the effectiveness of our marketing strategies. We will provide detailed information on data sharing in the sections below.

Non-Personal Usage Data

When you interact with our website, we collect non-personal usage data, including the pages you visit and the products you view. This information is collected to enhance the quality of the products we offer. To assist in tracking items you add to your shopping cart, including abandoned carts, we utilize cookies. This enables us to send timely cart reminder messages via SMS.

Definition of Personal Information

For the purpose of this Privacy Policy, "Personal Information" refers to personally identifiable information that can be used to identify you. This may include your name, email or mailing address, phone number, and other similar information.

Personal Information We Collect

We collect various types of Personal Information from different visitor types over the course of the past 12 months. The data collected for Deli Kitchenware customers is in addition to the data collected for visitors and subscribers.

How We Collect and Use Your Personal Information

Data Sharing for Website Visitors and Email Subscribers

To evaluate the effectiveness of our marketing campaigns, we share data with our marketing partners in an anonymized format. Additionally, we share email address data with our email service provider to ensure the smooth delivery of emails to you.

Data Sharing for Deli Kitchenware Customers

To facilitate your purchases on our website, we share your Personal Information with trusted third-party partners. These partners include payment processors, warehouse operations, customer support platforms, third-party marketing partners, and shipping companies. Furthermore, we may share anonymized data with these partners to gain a better understanding of our customer base and enhance the quality of our products. It's important to note that we do not authorize our third-party partners to use your data for any purposes other than delivering the services they are contractually engaged to provide. However, we will not share text messaging originator opt-in data and consent with any third parties.

Third-Party Policies

Our website may provide links to third-party websites, tools, services, or products, including purchase financing. Please be aware that the privacy policies of these third parties are beyond our control and may differ from ours. Any data you provide to these third parties will be governed by their respective privacy policies or your independent agreement with them. If you have any concerns about the privacy of the information you provide to a third party, we recommend contacting the third party directly to review their privacy policy.

Data Security

We take the security of your data seriously. We employ commercially reasonable measures to store and maintain your data in a secure environment. Our technical, contractual, administrative, and physical security protocols are designed to protect the data you provide. We have implemented procedures to restrict access to your data to designated staff members who require it for the stated purposes.

Data Retention

We will retain your information for as long as it is necessary for the purposes identified or as required by applicable law. This retention period may extend beyond the termination of our relationship with you. We may retain certain data to prevent fraud or abuse, for legitimate business purposes such as analyzing aggregated and non-personally identifiable data, account recovery, or if mandated by law. All retained information will be subject to the terms outlined in this Privacy Policy. Please note that due to technological and legal constraints, it may not be feasible to completely delete all your information if you request its removal from our databases.

CCPA Addendum

The California Consumer Privacy Act (CCPA) grants specific rights to California residents, which may supplement the rights mentioned in our Privacy Policy. California residents generally have the following rights:

• Access to their Personal Information
• Request the deletion of their Personal Information
• Opt-out of the sale of their Personal Information
• Non-discriminatory treatment when exercising CCPA rights

Data Collection for California Residents

In addition to the Personal Information previously described, we collect information about your purchases to enhance your customer experience and improve our products.

If you would like to request a copy of your data, request the deletion of your data, or opt-out of the sharing of your Personal Information, please follow the instructions provided in the "Contact Information and Requesting Deletion or a Copy of Your Data" section below. We will respond to all requests within 10 days and may require specific information to verify your identity. Once your identity is successfully verified, we will provide you with a copy of the data we have stored about you within 45 days of receiving your request.

GDPR Addendum

Children's Privacy

Deli Kitchenware's website is not intended for children under the age of 16. We do not knowingly collect Personally Identifiable Information from children under 16 years of age, or any other age as required by local laws. Users under the age of 18 must have parental consent to access our website. If you become aware that your child has provided Personal Information without your consent, please notify us at hello@delikitchenware.com. If we discover that we have collected Personal Information from children under 16 in violation of applicable laws, we will promptly take steps to delete such information.

Modifications to Our Privacy Policy

We may update this Privacy Policy periodically as the need arises. When changes are made, we will post an updated version on our website at https://delikitchenware.com/pages/privacy-policy.

Access to Email List

If you encounter any difficulties signing up for our email list and need assistance, please contact our support team at hello@delikitchenware.com. By providing your email address, you agree to receive marketing emails from Deli Kitchenware. You can unsubscribe at any time. 

Contact Information and Requesting Deletion or a Copy of Your Data

If you wish to request the deletion of your Personal Information, opt-out of personal data sharing, or request a copy of the data we have stored about you, please contact us at hello@delikitchenware.com. Alternatively, you may send correspondence to:

Attention: Privacy and Legal

DELI VENTURES LLC
7345 W SAND LAKE RD
STE 210 OFFICE 6372
ORLANDO - FL
32819

COVID-19 Update to Contact Information: Due to the COVID-19 pandemic, our team is currently working remotely. As a result, we cannot guarantee timely processing of mailed correspondence. Therefore, we strongly encourage communication via email.

Last Updated: 5/31/2023